/ Join us if you

• Seek to challenge your comfort zone
• Are passionate about management, operations, and technology
• Looking for an opportunity to enhance your career path

/ Job description

• Requirement Analysis & Solution Proposal: Receive and analyze high-level business and functional requirements from stakeholders (Product Managers, clients, end users), and propose appropriate technical and functional solutions aligned with business goals.
• Documentation & Implementation Support: Prepare detailed specifications including user stories, wireframes, workflows, acceptance criteria, and business rules; collaborate closely with Development and QA teams during implementation.
• UAT & Business Validation: Perform User Acceptance Testing (UAT), validate user stories against requirements, and ensure delivered features provide clear business value to end users.
• User Training & Support: Train and support users on new features, system functionalities, and business processes to ensure effective system adoption.
• Project Coordination & Reporting: Conduct regular project meetings, track project progress, and provide clear updates on status, risks, and issue reports to stakeholders.

/ Skills & Experiences

• Experience: At least 3–5 years of experience working as a Business Analyst/Product Manager in software product environments.
• SDLC Knowledge: Strong understanding of the software development lifecycle, including requirements gathering, analysis, design, and implementation processes.
• Documentation Skills: Hands-on experience in writing user guides, system operation procedures, workflows, and end-user documentation.
• Agile/Scrum Experience: Experience working in Agile/Scrum environments, including sprint planning, backlog management, and cross-functional collaboration.
• Analytical & Communication Skills: Strong analytical, problem-solving, communication, and collaboration skills across cross-functional teams.
• Figma Proficiency: Proficient in using Figma to create wireframes, prototypes, user flows, flowcharts, and annotated specifications for design and engineering teams.
• End-user Mindset: Strong understanding of end-user needs when building workflow tools, with the ability to simplify non-technical workflows, improve onboarding experiences, and focus on intuitive no-code/drag-and-drop solutions and product observability metrics.
• English Proficiency: Professional working proficiency in English.

/ Why you love working here

• Food: Enjoy complimentary drinks, snacks, and food provided in the office.
• Competitive Compensation: Attractive salary package with performance-based bonuses.
• Performance Review: Flexible salary review policy based on individual performance and contributions.
• Working Environment: Agile and dynamic working environment that values creativity and constructive collaboration.
• Career Development: Opportunities for career growth, working with talented teams, and gaining experience in innovative and international projects.
• Healthcare Benefits: Premium Health Insurance package and annual health check-up support.
• Company Activities: Regular company events including year-end parties, holiday parties, and monthly gatherings.
• Sport Activities: Participate in various sports activities such as Pickleball, Table Tennis, Football, Swimming, Running, Cycling, and Ironman training programs.

/ Working location

• Ho Chi Minh office: Binh Thanh District, HCMC
• Working time: Monday – Friday (8.30am – 6pm)