Job Role

BA/PM

EngineeringHo Chi Minh City, Viet Nam

/ Join us if you

  • Seek to challenge your comfort zone
  • Are passionate about management, operations, and technology
  • Looking for an opportunity to enhance your career path

/ Job description

  • Requirement Analysis & Solution Proposal: Receive and analyze high-level business and functional requirements from stakeholders (Product Managers, clients, end users), and propose appropriate technical and functional solutions aligned with business goals.
  • Documentation & Implementation Support: Prepare detailed specifications including user stories, wireframes, workflows, acceptance criteria, and business rules; collaborate closely with Development and QA teams during implementation.
  • UAT & Business Validation: Perform User Acceptance Testing (UAT), validate user stories against requirements, and ensure delivered features provide clear business value to end users.
  • User Training & Support: Train and support users on new features, system functionalities, and business processes to ensure effective system adoption.
  • Project Coordination & Reporting: Conduct regular project meetings, track project progress, and provide clear updates on status, risks, and issue reports to stakeholders.

/ Skills & Experiences

  • Experience: At least 3–5 years of experience working as a Business Analyst/Product Manager in software product environments.
  • SDLC Knowledge: Strong understanding of the software development lifecycle, including requirements gathering, analysis, design, and implementation processes.
  • Documentation Skills: Hands-on experience in writing user guides, system operation procedures, workflows, and end-user documentation.
  • Agile/Scrum Experience: Experience working in Agile/Scrum environments, including sprint planning, backlog management, and cross-functional collaboration.
  • Analytical & Communication Skills: Strong analytical, problem-solving, communication, and collaboration skills across cross-functional teams.
  • Figma Proficiency: Proficient in using Figma to create wireframes, prototypes, user flows, flowcharts, and annotated specifications for design and engineering teams.
  • End-user Mindset: Strong understanding of end-user needs when building workflow tools, with the ability to simplify non-technical workflows, improve onboarding experiences, and focus on intuitive no-code/drag-and-drop solutions and product observability metrics.
  • English Proficiency: Professional working proficiency in English.

/ Why you love working here

  • Food: Enjoy complimentary drinks, snacks, and food provided in the office.
  • Competitive Compensation: Attractive salary package with performance-based bonuses.
  • Performance Review: Flexible salary review policy based on individual performance and contributions.
  • Working Environment: Agile and dynamic working environment that values creativity and constructive collaboration.
  • Career Development: Opportunities for career growth, working with talented teams, and gaining experience in innovative and international projects.
  • Healthcare Benefits: Premium Health Insurance package and annual health check-up support.
  • Company Activities: Regular company events including year-end parties, holiday parties, and monthly gatherings.
  • Sport Activities: Participate in various sports activities such as Pickleball, Table Tennis, Football, Swimming, Running, Cycling, and Ironman training programs.

/ Working location

  • Ho Chi Minh office: Binh Thanh District, HCMC
  • Working time: Monday – Friday (8.30am – 6pm)

What can you expect in the recruitment process?

The Diaflow team

(01)Application

Our team will review your CV and statement of exceptional work.

(02)Screening interview

A short interview to learn more about you and assess if the role fits. Prepare for short technical questions and a review of your background.

(03)Technical interviews

Sessions where we dive deep into your technical expertise. We want to understand how you approach complex problems and think critically.

(04)Offer extended

If you've demonstrated the exceptional skills and mindset we're looking for, we'll extend an offer to join Diaflow.